Customer Satisfaction

Our activity is driven by our desire to serve our customers in a manner that promotes savings and fulfills their expectations.
Our customer policy is based on the total satisfaction of our clients, who may otherwise return the product within 30 days of any purchase, no questions asked.

Responsibility

Based on accuracy, professionalism and integrity in the our relationship with customers, communities, shareholders and internal and external partners.

Innovation and Competitiveness

We promote the continuous improvement of our products and services, based on open-mindedness, creativity, research and development and the feedback from our stakeholders and clients.

In this line of action, we test and validate all our products and services by independent scientific entities recognized nationally and internationally (eg: IST-Instituto Superior Técnico, ISQ-Welding and Quality Institute, etc.).

Team Spirit

Communicate, share, inform, establish partnerships and understand the individual work as part of the whole, assuming that each contribution is essential to the success of the Company.

Qualification

Assuring the professional and personal growth of all employees as well as our Distributors, Resellers and Certified Installers.

Guidance for Results

Commitment and diligence in carrying out ambitious targets, day after day.